Your options

Capita will send you a retirement pack

Capita will send you a retirement pack with your retirement options paperwork.

We’ll also enclose forms for you to confirm your bank details (for payment of your pension), your marital/civil partnership status, details of other pensions that you may have and any other information needed.

Your retirement pack will include details of the pension you’ll receive and the options available to you if you wish to convert some pension into a tax-free lump sum.

Please complete and return your retirement options paperwork as soon as you can to avoid any delays.

You’ll need to make decisions on the amount of pension you wish to convert to lump sum

It’s important that you fully complete all of the forms that are sent to you, as any omissions could result in a delay in the payment of your benefits.

When Capita receive all relevant documentation from you, your pension benefits will be settled.

If you die within 5 years of retiring, a lump sum payment may be payable, and the Trustee normally has discretion in deciding who should receive that lump sum.

At this stage, it’s a good idea to make sure your ‘Expression of Wish’ nomination form is up to date.

Although not binding, an up-to-date Expression of Wish form will clearly indicate your wishes and will help decide who should receive the lump sum.

If you haven’t made a nomination, or you wish to change your existing nomination, the easiest way to do this is by using the Online Portal.

Once all the checks are completed, we will calculate and pay your final benefits.

Your regular monthly pension is paid in advance on the 6th of each month. The first payment is backdated toy our date of retirement.

If you elect to convert some of your pension into a tax free lump sum, this payment will be paid to your bank account within 10 days of receiving your retirement options paperwork.